Popular audio company Sonos recently updated its U.S. privacy policy to make a small but notable change that seemingly puts customer data at risk. As noted by Louis Rossmann (via The Verge), the new Sonos privacy policy removes a line about not selling customer data.


In the 2023 version of its privacy policy, Sonos had this sentence: “We do not and will not sell your personal data to third parties.” The statement has been removed from the 2024 version of the privacy policy in the United States, though it is still present in privacy policies in other countries.

The change to the privacy policy has sparked commentary on Reddit from Sonos customers who have become increasingly unhappy with the company in recent months. Back in May, Sonos rolled out a new app design that has been widely criticized for missing a long list of features like editing a song queue, managing playlists, shuffling a music library, and more.

Sonos users already unhappy with the app changes feel that the privacy policy update is another nail in the coffin for Sonos. From Reddit user RemarkableAgent1350:

What is happening at Sonos? This hurts to read, especially after all the app drama – and from a company that I loved. This just might be the straw that broke the camel’s back, so to speak. I think I’m done with Sonos.

The removal of that line from the privacy policy doesn’t mean Sonos is definitely selling customer data, and the company has not responded queries about what the change means as of yet.

See also  Personal Data Accessed By Hackers: 

Popular Stories

iOS 18 Adds Pop-Out Bezel Animation When Pressing iPhone Buttons

iOS 18 includes a small but interesting change for the buttons on the iPhone, adding more of a visual element when changing volume, activating the Action button, or locking the screen. When you press an iPhone button in iOS 18, the display bezel bulges outward slightly. This feature is available for the volume buttons, Action button and the power button, and it will also likely be used for…

Revealed: iOS 18 Works With These iPhone Models

iOS 18 will be compatible with the same iPhone models as iOS 17, according to a post on X today from a private account with a proven track record of sharing build numbers for upcoming iOS updates. iOS 18 will be compatible with the iPhone XR, and hence also the iPhone XS and iPhone XS Max models with the same A12 Bionic chip, but older iPhone models will miss out. Here is the full…

Apple Provides Updated Look at Next-Generation CarPlay at WWDC 2024

Apple today shared a few WWDC 2024 coding sessions related to its upcoming next-generation CarPlay system ahead of its launch later this year. The sessions include lots of updated next-generation CarPlay images, with one revealing new Vehicle, Media, and Climate apps in action for the first time. MacRumors previously discovered evidence of these apps in the iOS 17.4 beta. Next-generation…

Apple Announces iOS 18 With New Customization Features, Redesigned Photos App, and More

Apple today previewed iOS 18, the next major update to the operating system for the iPhone, with new customization features, a redesigned Photos app, and more. iOS 18 features new customization tools for the Home Screen. App icons now feature Dark Mode and users can tint them with a color to create a unique look. Apps can also now be placed anywhere on the Home Screen freely. The Control…

See also  Kuo: Apple Delays Change Aimed at Saving Space Inside Future iPhones

macOS Sequoia and iPadOS 18 Drop Support for These Macs and iPads

macOS Sequoia is still compatible with several Intel-based Macs, but it does drop support for 2018 and 2019 models of the MacBook Air. macOS Sequoia is compatible with the following Macs, according to Apple: MacBook Pro: 2018 and later MacBook Air: 2020 and later Mac mini: 2018 and later iMac: 2019 and later iMac Pro: 2017 Mac Studio: 2022 and later Mac Pro: 2019 and later The…

Everything Apple Announced at WWDC 2024 in Nine Minutes

Apple crammed an overwhelming number of new features into its WWDC 2024 keynote event, introducing Apple Intelligence, iOS 18, iPadOS 18, macOS Sequoia, visionOS 2, watchOS 11, and tvOS 18. It was hard to keep up with everything that Apple highlighted, so we did a video of all of the new additions you won’t want to miss. Subscribe to the MacRumors YouTube channel for more videos. We’ve also…

Massive iPhone Upgrade Coming This Week But These Devices Will Miss Out

Apple is planning a major AI overhaul in iOS 18, with a feature set it is referring to as “Apple Intelligence.” However, these new features will not work on older iPhones, even if they do appear on the new operating system’s device compatibility list. Apple’s initial AI roadmap for iOS 18 is said to come in two parts: Basic AI features that will be processed on-device, and more advanced…