PayPal is currently one of the most popular payment platforms available out there for Merchants. This payment processing service provider has strict procedures in place to protect its buyers and prevent fraud. One of these procedures involves withholding funds from merchants to assure that they have uploaded their shipment tracking information for orders. The need to upload shipment tracking info to PayPal in a timely manner arises when a customer files an ‘item not received’ dispute against you. For you to win this dispute and avoid chargebacks, you need to proof that the items that where purchased were actually shipped to the customer on time.
In the rest of this post, you’ll gain a better insight into the following topics:
- What exactly is PayPal order tracking sync & how does it work?
- Why is it important for you to sync your order tracking to PayPal?
- Why should you consider Solpaid to automate your order tracking sync to Paypal?
Here’s all you should know about syncing order tracking information with PayPal
As part of the security measures to prevent fraud and protect buyers, you will most certainly be required to upload shipment tracking to PayPal anytime your customers file a dispute for an ‘item not received’. When this issue arises, you have two options for uploading your shipment tracking details:
- First, you can decide to use PayPal’s manual uploading option. If you have a lot of things to attend to, we won’t advise you to use this approach at all because it requires time and a lot of attention. Yes, with this option, you may end up making costly errors that can lead to chargebacks.
- You certainly don’t want to lose a dispute, especially when you know you’ve done nothing wrong. To avoid unnecessary chargebacks or your payment getting withheld for a long time, you need to do the needful. One way to be rest assured that you’ve uploaded shipment tracking info to PayPal the right way without wasting time is by considering syncing order tracking info with Solpaid.
Solpaid order tracking sync helps to prevent chargebacks and enables you to resolve disputes quickly with your customers.
Why is it important for you to sync your order tracking to PayPal?
Below are some common issues that merchants often face when customers file for disputes:
1.PayPal may hold your funds
First, PayPal may hold your funds for a few weeks or even months if transaction disputes become a common occurrence for your business. As a merchant, to avoid this kind of issue, you need to do all you can to make Pay Pal trust your business. This is where the need to consider order tracking sync with Solpaid comes into play.
PayPal loves merchants that upload their order tracking details correctly and at the right time. By fulfilling this requirement, you’ll be able to improve your PayPal Merchant Record and avoid fund-holding-related issues.
2.Chargebacks
Chargebacks can cost your business a lot of money as a merchant. To avoid this issue, you certainly need to do the right thing when uploading shipment tracking to PayPal. While manual uploads work, they may not be ideal for you. You may end up making costly errors, which will prevent PayPal from ruling in your favour. Syncing your order teaching details with Solpaid is the best way to avoid these costly errors and prevent expensive chargebacks.
3.Seller protection
With order tracking sync, uploading shipment tracking to PayPay in a timely fashion will become straightforward. When you consistently do this, you’ll receive protection from PayPal against transaction disputes and fraudulent claims (check here to learn more). This way, you won’t need to always pay dispute fees every time a customer files for one.
For you to learn more about how Solpaid works for order tracking sync to Pay Pal, you can visit the official website.